In 2018, Harry He, core founder of ITGen, adopted a Labrador Retriever. Before long, the dog fell suddenly unwell. Despite visiting multiple vets, a clear diagnosis remained elusive due to limited testing capabilities at the time. This agony left Harry—who himself holds a background in pharmaceutical sciences—heartbroken and frustrated. More importantly, it sharpened his awareness of a critical gap in China’s pet healthcare testing sector.

Driven by this concern, Harry gathered with fellow co-founders, including Sam Wang (also a pharmaceutical sciences graduate), for late-night discussions: “With our professional expertise, why can’t we leverage our skills to overcome the challenges in pet health testing?” This idea quickly gained unanimous agreement, and thus ITGen was born.

Upholding the brand ethos of “Professionalism + Compassion,” ITGen draws on the team’s deep pharmaceutical expertise to develop targeted, rapid testing solutions for both veterinary clinics and home use. Ranging from viral screening to chronic disease diagnostic support, these solutions effectively fill the existing gaps in the industry.

From seeking answers for his own dog to safeguarding the health of countless furry companions nationwide, ITGen has always stood by its original mission: to deliver love through professionalism, ensuring every pet receives timely, science-backed healthcare protection.

ITGen uses technology to guard the love for pets, making them healthier and love more powerful.