Shipping
Where do you ship?
We ship everywhere in the United States. Shipping is always free!
How long does shipping take?
Shipping time depends on the carrier and your distance from our fulfillment center, which is located in Xihu District, Hangzhou, Zhejiang, 310030 P.R. China . Historically, we have seen 3-7 day shipping times.
How do I track my order?
There are multiple ways to track your order. The fastest method is to go to the ITGen Support and click "Track Order." You may be prompted to enter your email address. Once you add the email associated with your order, you will see a list of all your orders with an option to check tracking.