1. Introduction

Hangzhou ITGen Technology Co. Ltd (“ITGen,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, products, or services. By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and other contact details when you inquire about our products or services.
• Technical Data: IP address, browser type, device information, and usage data when you visit our website.
• Communication Records: Correspondence with us via email, phone, or other channels.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our products and services.
• To respond to inquiries and communicate with you.
• To comply with legal obligations and protect our rights.
• For internal research and analytics to enhance user experience.

4. Sharing and Disclosure

We do not sell your personal information. However, we may share it with:

• Service Providers: Third parties who assist in business operations (e.g., website hosting, customer support).
• Legal Authorities: When required by law or to protect our legal interests.
• Business Transfers: In case of mergers, acquisitions, or asset sales.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Restrict or object to data processing.

To exercise these rights, contact us at bree@antigenne.com.

7. International Data Transfers

Your data may be processed outside your country of residence, but we ensure adequate safeguards are in place.

8. Cookies and Tracking Technologies

Our website may use cookies to enhance functionality. You can adjust browser settings to refuse cookies, but some features may not work properly.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact:
Hangzhou ITGen Technology Co. Ltd
Block A, Building 3, No. 8, Xiyuan 9th Road,
Xihu District, Hangzhou, Zhejiang, 310030 P.R. China
Tel: +86 571-88722005
Mobile: +86 18968078102
Eメール bree@antigenne.com